Novafolio Live Chat provides bilingual customer service 24/7, 365 days a year. Our sales agents are trained to provide a professional customer service while gathering visitors` information (name, E-mail and / or phone number), depending on your sales speech. A dynamic solution that suits your needs.
Take the initiative and engage the conversation
Reach your audience directly when your potential customers visit your website. Excel in customer service. Make it human, fast and efficient. Novafolio Live Chat allows to actively engage in conversation and maximize your chances of turning your potential customers into customers.
Get information about your customers
Get essential information for your database and keep your customers engaged before they go to the competition, by answering their questions precisely while they are visiting your website.
Show your human side
Humanize and customize your online approach. With Novafolio Live Chat, you will benefit from the expertise of a team with over 500 experienced people whose mission is to offer impeccable customer service. Your visitors’ customer experience will make them feel important and valued. Help your customers and answer their questions now. Outpace competitors and increase the rate of customer satisfaction.